Job Description
Are you looking to join a global materials company committed to providing innovative and sustainable solutions for the construction industry? Apply here today!
The dispatcher is responsible for coordinating activities of employees engaged in delivering concrete products efficiently and effectively, ensuring customer satisfaction, and adhering to safety standards.
Responsibilities
+ Coordinate with plant production and yard personnel to establish delivery schedules based on truck capacities, distances to delivery sites, and unloading times.
+ Collaborate with customer service representatives to confirm scheduled delivery times.
+ Generate invoices, delivery tickets, and related shipping documents.
+ Assign drivers for scheduled deliveries of concrete products.
+ Prepare cash and charge sales reports from driver shipments.
+ Maintain radio contact with drivers to expedite deliveries.
+ Develop relationships with internal customers to ensure their needs are addressed.
+ Record quantities of sand, cement, gravel, and water required for each mix on loading tickets.
+ Strive to meet customer expectations and achieve positive customer satisfaction survey results.
+ Coordinate with operations and sales to resolve issues and improve service quality.
+ Adhere to all company and O.S.H.A. rules and regulations, wearing proper safety equipment on plant grounds.
+ Recommend procedural improvements to management for enhanced customer service.
+ Perform additional responsibilities as assigned by management.
Essential Skills
+ Customer service experience, preferably 3 years in a customer-facing role.
+ High call volume handling and logistics experience.
+ Dispatching experience preferred, ideally with 1 year of relevant experience.
+ Scheduling experience highly preferred.
Additional Skills & Qualifications
+ Experience with inbound calls and call center operations.
+ Ability to work with key accounts with long-standing customer relationships.
Work Environment
The work environment consists of an office setting with an open floor plan and cubicles. The typical onsite schedule is from 8:30 am to 4:30 pm, with potential adjustments to 9 am to 5 pm during busy seasons. Employees are provided with necessary equipment and benefit from full benefits including medical, dental, vision, and 401k with company match. The company offers opportunities for cross-training and internal movement, providing career growth and stability in a global organization.
Pay and Benefits
The pay range for this position is $23.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Folsom,CA.
Application Deadline
This position is anticipated to close on Jun 10, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email
[email protected] (%
[email protected]) for other accommodation options.
Job Tags
Temporary work,