Remote Opportunity for healthcare support pros - make a difference in patient access while working from home!
Job Title
Access Advocate
Location Remote | Must reside in TX, NC, SC, TN, KY, IN, GA, or AZ
Compensation & Schedule
• $18–20/hour
• Must be available for ANY shift between 8:00 AM – 8:00 PM EST, Monday–Friday (occasional Saturdays)
• W2, Seasonal temporary
• Interviews start week of 07/28
ROLE IMPACT
As an Access Advocate, you'll play a critical role in patient care coordination by verifying benefits and collecting missing insurance details. Your work directly supports timely service delivery during a high-impact seasonal program. This remote position requires independent focus, accuracy, and professional phone communication.
KEY RESPONSIBILITIES
• Conduct inbound and outbound calls to gather missing benefit information
• Complete verifications using internal systems and payer tools
• Escalate trends or processing delays to leadership
• Maintain professional communication with both patients and internal teams
• Interpret insurance data and follow SOPs accurately
MINIMUM QUALIFICATIONS
• 2+ years in a healthcare customer service/admin role (CNA experience will not qualify you for this role)
• High school diploma or GED
• Must reside in TX, NC, SC, TN, KY, IN, GA, or AZ
• Strong computer navigation, data entry, and phone etiquette skills
CORE TOOLS & SYSTEMS
• CRM or benefit verification platforms
• Phone-based contact systems
• Typing and clerical assessments (pre-start)
PREFERRED SKILLS
• Familiarity with medical or pharmacy insurance
• Remote work experience
• Comfortable with seasonal roles and flexible scheduling
LEGAL NOTICE
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:
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