Job Description

Key Concierge (Receptionist) Full Time Location Woburn, MA : Why You Should Work with Us: “The Key Is You” We are a senior living, hospitality, and resident care organization, which offers a generous wage along with paid time off and affordable health insurance. This is backed with our 40 years of experience with over 100 years of leadership experience alongside countless years of experience each associate brings. We invite you to apply for a position and grow with a fast-growing organization which is dedicated to best-in-class care. About Your Position: The Key Concierge is the front desk receptionist for the facility, meeting and greeting residents and the public and handling a variety of clerical duties. Essential Responsibility
Greet and assist residents and visitors in a polished, professional, discrete manner. Manage the front desk sign-in and out process for visitors and vendors. Handle and direct incoming phone calls. Inform residents or staff of the arrival of guests, packages, and flowers.
Accommodate residents' requests for assistance - referring to other staff as necessary.
Provide marketing information to visitors.
Assist Activities Department with program / event reservations; collect program / event fees; maintain accurate records.
Maintain and regularly update databases of resident general information and update/distribute resident phone lists. Handle other clerical duties as assigned.
Support other departments as needed to ensure high quality resident service.
Demonstrate positive resident relations and facility's quality care and service standards to residents, families, and guests. Maintain a positive, cheerful attitude at all times.
Perform other duties as assigned.
Attend in-service classes and staff meetings.
Regular and predictable attendance daily.
Minimum Job Qualifications
High school diploma or equivalent (GED)
At least 1 year of related work experience
Benefits:
Medical Insurance
Prescription Drug Insurance
Dental Insurance
Vision Insurance
Continuing Education Assistance
Training and Education Programs
Matching 401K
15 Days Paid Time Off
Paid Holidays
Employee Referral Program
Company Paid Life Insurance
Aviva Senior Living is an Equal Opportunity Employer and a Drug Free Workplace.

Job Tags

Full time, Work experience placement,

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Key Concierge (Receptionist) Full Time Job at Aviva Country Club Heights, Woburn, MA

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