Job Description

Join Chick-fil-A and be part of a highly skilled and motivated team that focuses on delivering delicious experiences and making a difference in the community. As one of our leaders, the Marketing and Social Media Manager role blends restaurant operations (80%) with marketing responsibilities (20%). As the Marketing and Social Media Manager, you will:

• Work alongside the Marketing Director to execute the marketing strategy
• Coordinate and plan marketing events inside and outside the restaurant
• Create engaging content and manage online platforms to enhance brand visibility and customer engagement
• Monitor social media channels, respond to customer inquiries, and manage the online reputation of the restaurant effectively.
• Create brochures and signs
• Assist in community relations
• Assist with marketing seasonal food and beverage items including food sampling
• Work in restaurant operations

Qualifications and Requirements

• Marketing experience preferred
• Well organized with excellent verbal, written and electronic communications skills
• Able to work at least 2 Saturdays a month
• Able to multitask in a fast-paced environment
• Energetic, self-driven, servant-minded
• Team-oriented, adaptable, dependable, with a strong work ethic
• Consistent and reliable
• Cheerful and positive attitude
• Strong interpersonal skills
• Detail-oriented
• Be willing and able to work a flexible schedule
• Ability to stand for long periods of time
• Ability to work in hot and cold weather
• Ability to take initiative and problem solve
• Ability to speak English (bi-lingual a plus!)
• Ability to work in hot, noisy, and fast paced environment
• Mobility required during shifts
• Reliable transportation

Chick-fil-A at Drexel Town Square rests on core values (excellence, community, grit and curiosity) in and out of the restaurant. We seek to grow each team member personally and through the business. Each team member has an integral part in and responsibility for our success.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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