Job Description

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise, Paragon®, Altera TouchWorks®, Altera Opal, STAR, HealthQuest and dbMotion solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

***Program Manager, Sunrise Demo Systems***

Remote U.S. or Canada

Altera is seeking a highly motivated and experienced Program Manager, Sunrise Demo Systems to join our growing team. This is a critical and highly visible role responsible for ensuring flawless client demonstrations, directly impacting our sales success and the continued growth of the Sunrise business unit.

This is a unique opportunity to build and shape a new function within Altera. You’ll be instrumental in developing and implementing robust program management processes, tools, and strategies for our Sunrise demo environments. You’ll work cross-functionally with sales, technical infrastructure, configuration, clinical resources, and leadership stakeholders to deliver exceptional demo experiences for our clients globally.

KEY RESPONSIBILITIES

• Program and Project Management: Design, implement, and manage comprehensive program and project management processes and tools for all Sunrise demo initiatives. This includes defining timelines, managing risks, coordinating resources, and ensuring seamless execution of each “mini-project” demo.
• Process and Tool Development: Lead the creation and standardization of processes and tools (e.g., SmartSheet, MS Project, Clarity) to optimize the efficiency and effectiveness of demo preparation and delivery.
• Cross-functional Coordination: Facilitate strong collaboration and communication across diverse teams, including technical infrastructure, configuration, clinical subject matter experts, and sales, to ensure all demo requirements are met.
• Strategic Contribution: Contribute to the overall strategy for our demo environments, including defining what we demo and how we showcase new functionality, features, and innovations within Altera Sunrise.
• Quality Assurance: Work with various teams to define and achieve “flawless” demo experiences, ensuring all systems are fully prepared and operational for client presentations.
• Stakeholder Management: Manage expectations and provide regular updates to internal stakeholders across the Sunrise Business Unit and Altera at large.

QUALIFICATIONS

Education

• Bachelor’s degree in a relevant field with a technical emphasis, or relevant years of experience.
• Masters degree preferred.

Work History

• Proven Project/Program Management Experience: Demonstrated success in managing complex projects or programs, ideally in a fast-paced, dynamic environment.
• Sunrise Solution Knowledge: Strong understanding of Altera’s Sunrise solutions, including clinicals and financials, and experience with Sunrise build and application configuration.
• Technical Acumen: Familiarity with technical infrastructure concepts related to server-side configurations and software, enabling effective collaboration with technical teams.
• Client-Facing Experience: Experience interacting directly with clients, particularly in sales or demo scenarios, is a significant plus. An understanding of the importance of a smooth demo and the ability to anticipate and prevent issues is highly valued.
• Tool Proficiency: Familiarity with project management tools such as SmartSheet, MS Project, or similar. Clarity knowledge is a plus but not a showstopper.
• Ambiguity and Drive: Ability to thrive in an evolving environment, chart a new course, and drive results with a high degree of autonomy.
• Communication Skills: Excellent communication, coordination, and interpersonal skills to effectively manage expectations and align diverse teams.

LOCATION & TRAVEL

This is a remote position open to candidates in the U.S. and Canada. While the role is primarily remote, there may be minimal travel (less than 10%) which may be required for client demo situations to provide on-site support and to ensure success.

WHY ALTERA?

This is a pivotal opportunity to directly shape the success of Altera’s Sunrise Business Unit. As our Program Manager, you’ll be the driving force behind showcasing the incredible innovations within Altera Sunrise, ensuring our solutions effectively demonstrate how we empower healthcare providers to work more efficiently and effectively. If you’re ready to be part of a highly visible, dynamic, and influential team that directly contributes to the core business and revenue growth, then Altera is the place for you.

Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example.

Salary Range$100,000—$120,000 CAD

  Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law.

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[email protected]

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